When Am I Charged for My Booking?

We do not charge you at the time of the booking request. Payment is only collected once the vehicle owner accepts your request.

Payment timeline

1. 1You submit a booking request — no charge yet.
2. 2The owner accepts (usually within a few hours) — payment is collected automatically.
3. 3You receive a payment confirmation email.
4. 4If the owner declines or does not respond within 24 hours, no charge is made.

Pre-authorisation

For card payments, a temporary hold may appear on your statement at the time of request. This is a pre-authorisation, not a charge, and it is released automatically if the booking is not confirmed.